General terms & conditions


Product pricing, availability and specifications are subject to change without notice. Prices found on this site apply to online purchases only. Internet only specials may appear on this site that may or may not apply to phone or mail orders. Conversely, flyers, show specials, catalog pricing, phone or mail order pricing and specials may not apply to online purchases. 

We strive to keep web pricing current. All orders are contingent upon review by the sales staff to insure accurate product pricing and availability. Any order with pricing discrepancies, or availability issues, will not be processed until contact has been made with the purchaser. As such, payments will not be processed until the issues in question are resolved. 

All pricing is subject to change. For all prices, products and offers, Sunriver Nature Center & Observatory (SNCO) reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and website pricing and other extenuating circumstances. 


Payment Processing

When you place an order at SNCO, we authorize your card for the total dollar amount of your order. Your card is not charged until your order is ready to ship. Back-ordered items are also charged only when ready to ship. You may request to pay for back ordered items prior to them being ready for shipping. 

Special Orders

There is a core yet small group of products that we offer as special order items. These are items that are not regularly stocked as a result of their market demand. Special orders require a 25% non-refundable deposit. We will be sure to indicate the special order status of an order through our website or via email or phone call after the order is placed. Through this verification we will indicate the terms of sale and will not order the product until you confirm your understanding of the terms. This process may take an extra day to execute but it protects all parties involved.


All major credit and debit cards accepted at our web store. We also accept PayPal and purchase orders.